revised on January 1, 2004
Our Privacy Commitment
Regalit.com values your business and is committed to providing excellent
customer service. One essential component of our customer service is ensuring
the privacy of the Personal Information of our customers. As of January
1, 2004, the federal Personal Information Protection and Electronic Documents
Act ("Pipeda") applies to the operations of business in Canada.
The act balances an individual's right to the privacy of Personal Information
with the need of organizations to collect, use or disclose Personal Information
for legitimate business purposes. Our pledge is to safeguard the privacy
rights defined in the PIPEDA and all other relevant laws.
How are we complying
with the privacy principles of PIPEDA?
The owner, Shannon Cole, has taken on the responsibility for ensuring
the use of your Personal Information in an appropriate manner.
Purposes: Regalit.com will identify the reasons for collecting Personal
Information before or at the time of collection.
Regalit.com will collect, use or disclose Personal Information only
with the individual's knowledge and consent, before or at the time
of collection, as well as when a new use is identified.
- Limiting Collections:
Regalit.com will limit the amount and type of information gathered to
what is necessary for the identified purposes.
- Limiting Use,
Disclosure and Retention: Regalit.com will not use or disclose Personal
Information for purposes other than those of which it was collected,
except with consent or as required by law. Personal Information will
be retained only as long as necessary for the fulfillment of those purposes.
- Accuracy of
Information: Regalit.com will ensure that Personal Information will
be as accurate, complete and up-to-date as is necessary for the purposes
for which it is to be used.
Personal Information will be protected from unauthorized access, disclosure,
copying, use or modification, by security safeguards appropriate to
the sensitivity of the information.
Regalit.com will make readily available to individuals specific information
about our policies and practices relating to the management of Personal
- Individual Access:
Upon request, an individual will be informed of the existence, use and
disclosure of his or her Personal Information and will be given access
to that information. An individual can challenge the accuracy and completeness
of the information and have it amended as appropriate.
Compliance: An individual can address a challenge concerning compliance
with the above principles to the owner, Shannon Cole, who is accountable
for our compliance with these principles.
With your consent, we may collect Personal Information from you in person,
either by telephone, by mail, by intercept survey or through the Internet
(www.regalit.com, email, ebay, etc). Typically, we collect and maintain
- Mailing Address
- Email Address
- Telephone/Fax Number
- Date of Birth
It is always your
choice as to whether your provide us with your Personal Information. However,
please remember that the majority of the information is required to either
communicate with your or to complete your order.
How We Use Your
Relationships With Our Customers Are Important To Us
We want to provide
you with our various services on an ongoing and efficient manner to establish
a long lasting relationship which will meet your changing needs.
With your permission,
we collect Personal Information about you to:
- Provide you with
products, services or information that you request.
- Assist in identifying
- Provide you with
information about upcoming events, promotions and new and improved services.
- Protect you and
us, against error and fraud.
- Comply with legal
Your Personal Information
may also be used to provide us with business statistics. These statistics
do not contain any information which identifies you personally.
Why do we require
Regalit.com collect, use or disclose your Personal Information only with
your consent. Your consent may be express or implied, and you may give
it to us in writing, verbally, electronically, or through an authorized
third party (spouse, relative, friend, etc). When you use our products
and services we consider that you have implied your consent for us to
collect, use and disclose your Personal Information for the purposes identified
above. You may withdraw your consent at any time, subject to legal and
regulatory restrictions and reasonable notice.
We do not provide
or sell customer list to any outside company for marketing, solicitation
or any other such purpose. We will not use or disclose your Personal Information
without your consent except in the following circumstances:
- When required by
law or law enforcement purposes.
- For an emergency
that threatens life, heath, or security.
- To collect a debt
that you owe us or to evaluate your credit worthiness.
- To a third part
that we have contracted with to work on our behalf in providing services
to your or to assist us in understanding your needs and preferences.
- To process your
order with Regal Greetings and Gifts Inc.
Security and Disclosure
of Your Personal Information
Regalit.com recognize your concerns about the security of the Personal
Information which you provide to us. Our processes and procedures keep
your Personal Information safe and secure. We have different safeguards
in place (physical, technological and organizational).
Your Personal Information
will not be used or disclosed without your consent, except where required
or permitted by law. We will only use and disclose your Personal Information
to fulfill the purposes for which it was collected. Other uses of your
Personal Information will only be undertaken after we have obtained your
additional consent, or as may be required by law. We will only keep your
information for as long as needed for the stated purposes.
Sharing Personal Information with Others
Regalit.com are not in the business of selling customer lists or Personal
Information to others. In providing our services, we may need to disclose
the Personal Information we collect to affiliates, subsidiaries, successors
and other service providers or agents who perform various functions for
us (such as Regal Greetings and Gifts, local printers, etc).
As Regalit.com continues
to develop and grow, we may buy or sell parts of a business. Depending
on the type of sell, information about your account and/or orders may
be one of the transferred business assets. You would be notified of any
In certain circumstances,
we may be required to provide Personal Information to third parties for
legal or regulatory purposes.
We may also use this
Personal Information to assess your future needs and to offer the products
and services that may best meet those needs.
Personal Information: You have the right to ask whether we hold
any Personal Information about you and to see that information. We will
respond to your request for access as soon as possible with a maximum
of 30 days of the request being made.
You could refuse
to allow us to obtain, use or share your Personal Information or you
could also withdraw a previously given consent at any time. However,
by doing so, depending on the situation, you may be limiting or even
preventing our ability to provide you with the service or product you
Update or Correction: If you believe that any of your Personal Information
is inaccurate, you may make the corrections yourself by logging into
your account and updating your information or you may ask us to correct
it. We will respond to your request to update or correct your Personal
Information as soon as possible with a maximum of 30 days of the request
Complaints: In the even of any conflict or other concern regarding
access to, or the accuracy of our use of, your Personal Information,
you may register a question or complaint with the Owner (Privacy Officer).
Visiting Our Website
A visitor of our website, www.regalit.com, is not required to reveal any
Personal Information, such as name, address, or telephone number. Nor
is such information collected passively by electronic means.
We may collect user
information from its website (pages accessed, time frames between pages,
users logged in, number of anonymous users, ip address). This information
is used solely for enabling us to provide you with a customized online
experience, find ways to improve our site, and to protect our customers
and us from fraudulent activities.
Your Personal Information
is only collected when you voluntarily complete an online application,
request form, or survey. Personal Information collected on our website
is only used for the purpose it was intended for (creating an account,
processing order, etc) and not used for any other purposes. We will not
send you any unsolicited electronic communication.
Regalit.com may also
contain links ( within our Link Exchange page) to other websites. The
websites under our Link Exchange page are not affiliated with us and have
their own Privacy Policies. We are not responsible for privacy policies
employed by other websites and cannot enforce or control any aspect of
that site. We suggest, therefore, that you examine the privacy statements
of those sites to learn how Personal Information may be collected, used
Contact Information and Resources
If you wish to access your Personal Information, change your consent to
the ways in which we may use your Personal Information, have a complaint
Personal Information, or if you have any other question about our Privacy
Policy, please contact the owner as follows:
c/o Shannon Cole
P.O. Box 1576
Bay Roberts, NL A1A 1G0
To find out more about
federal privacy laws, including the PIPEDA, contact the Office of the
Privacy Commissioner at 1-800-282-1376 or visit it's website at www.privcom.gc.ca.
the right to change it from time to time. Any changes will be effective
30 days following providing your notice. Notice of changes to the Privacy
Policy may be distributed through our invoice, newsletters or may be posted
on our website, www.regalit.com.